When you receive a credit alert from Refresh, we are alerting you of changes that have taken place on your TransUnion credit report (i.e. new personal information added on file, new account appearing, new delinquency, a fraud alert etc.)
For more information, please contact TransUnion about this update directly at 1-800-663-9980. As much as we'd love to help, we receive this information from TransUnion and we have no control over this new information reported. TransUnion will be able to provide more information and assist you with making any changes.