Available Funds
- Am I charged a fee to take my funds out?
- How can I access my available funds?
- How do I receive my funds?
- How long will it take for me to get my funds?
- How much funds do I have in my Credit Builder Loan?
- Why does it take so long to get my funds?
Payments/Banking
- Am I charged an NSF fee for missing a payment?
- Can I change my payment schedule?
- Can I increase my payments on my Credit Builder Loan?
- Can I skip payments?
- Do you accept E-Transfer payments for my Credit Builder Loan?
- How do I change my banking information?
Cancellation
- Can I cancel my Credit Builder Loan at any time?
- How do I cancel my Credit Builder Loan?
- I cancelled my Credit Builder Loan, can it be reactivated?
- What happens if I file for Consumer Proposal or Bankruptcy?
- What happens when I cancel, do I get my money back?
- What happens when I complete all payments on my Credit Builder Loan?
Other
- How do I make a Loan Protection Program (LPP) claim?
- I haven’t received my referral bonus, what should I do?
- What is the Credit Builder Loan and how does it work?
- What is the referral bonus and how do I get mine?
- Where are Credit Builder Loans offered in Canada?
- Where can I find my Credit Builder Loan agreement?